Privacy Policy
Last updated: 08/14/2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service,
You agree to the collection and use of information in accordance with this Privacy
Policy.
At Home Cleaning Co. maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.
SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You. Personally
identifiable information may include, but is not limited to:
Email address, First name and last name, Phone number, Address, State,
Province, ZIP/Postal code, City, Usage Data
Usage Data is collected automatically when using the Service.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
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To provide and maintain our Service, including monitoring the usage of our Service.
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To manage Your Account: to manage Your registration as a user of the Service.
The Personal Data You provide can give You access to different functionalities of
the Service that are available to You as a registered user.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the
extent necessary to comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.
Security of Your Personal Data
Your data is secured through Jobber, our client information software and through our messaging service providers.
The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes
by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the
change becoming effective and update the “Last updated” date at the top of this Privacy
Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: info@athomeclean.com
SMS Terms and Conditions
1. At Home Cleaning Co.
2. We send text messages regarding general customer service, including reminders and follow-ups.
3. You can cancel the SMS service at any time. Simply text "STOP" to the number
provided. Upon sending "STOP," we will confirm your unsubscribe status via
SMS. Following this confirmation, you will no longer receive SMS messages from
us. To rejoin, sign up as you did initially, and we will resume sending SMS
messages to you.
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If you experience issues with the messaging program, reply with the keyword
HELP for more assistance, or reach out directly to info@athomeclean.com
5. Carriers are not liable for delayed or undelivered messages.
6. As always, message and data rates may apply for messages sent to you from us
and to us from you. Message frequency varies. For questions about your text
plan or data plan, contact your wireless provider.
7. For privacy-related inquiries, please refer to our privacy policy above.
